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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mallory Knox

November 25, 2024

5  out of  5
rating by Mallory Knox
"This office, Mr Sasseen and his staff is the best in Wenatchee. Professional, courteous and efficient. I can't be happier being their client"
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Matthew Miller

April 24, 2024

5  out of  5
rating by Matthew Miller
"Friendly staff! Business insurance was quick and simple!"
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Aaron

March 24, 2024

5  out of  5
rating by Aaron
"I got a referral to reach out to Shayne Sasseen's office for some new insurance. His sales manager, Kaitlin Ball, walked me through coverage options and what was recommended for my specific area in Wenatchee. I got a great quote, an education in homeowners insurance, and good conversation along the way. Thanks!"
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Lyndsay Dickey

March 22, 2024

5  out of  5
rating by Lyndsay Dickey
"Fast, friendly and top notch service!"
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Maria Loera

March 21, 2024

5  out of  5
rating by Maria Loera
"Kaitlin and Lyndsay have been amazing and extremely helpful with all of our insurance needs. We have home, car and also business insurance with them. Anything insurance related is stressful and sometimes difficult to understand, but they make it easy and painless. We've recommended several of our friends and they're all very happy they switched from their previous insurance to state farm. Keep up the great work. 👍"
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Nikki Phillips

March 21, 2024

5  out of  5
rating by Nikki Phillips
"These guys are great! They are always willing to answer questions, help and find the best rate! They are so friendly, respectful, professional and quick to answer. They are great about keeping you in the loop and are great at communicating!"
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Marissa O'connor

March 21, 2024

5  out of  5
rating by Marissa O'connor
"Amazing agency!"
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Nancy Woolbright

October 4, 2023

5  out of  5
rating by Nancy Woolbright
"Fast, friendly service. Very professional."
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THAT NDN GUY

June 13, 2023

5  out of  5
rating by THAT NDN GUY
"Loved the follow up and the simple fact that the agent did what they said they were going to do. Very impressed with the professionalism, and the rates for homeowners insurance"
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Conrad Amavisca

March 21, 2022

1  out of  5
rating by Conrad Amavisca
"The Statefarm app sucks. Reset the password and the app said "No eligible vehicles."
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Jennifer Gongia

September 29, 2020

5  out of  5
rating by Jennifer Gongia
"Just love them! They have the best personalities and they helped me find exactly the right policies for me!"
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Charlotte Sabo

March 12, 2020

5  out of  5
rating by Charlotte Sabo
"I called Shane's office while looking to cut some costs for my family. I was greeted very politely and given all my options upfront, but was not pressured into any coverage I did not want. Their communication was clear and precise and you can tell they are just good people! They offered me the same coverage as my previous insurance company for $50 less per month. This may not seem like much to some, but this is $600/year I can now put in savings! It all adds up! Thank you Shane & Team!"
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Hebrews 12:2†

November 11, 2019

5  out of  5
rating by Hebrews 12:2†
"Great insurance broker"
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Cherie Veneros

June 10, 2019

5  out of  5
rating by Cherie Veneros
"These guys are always courteous and polite every time I call for any questions or concerns they always have the answer and direct me in the right location. The girls in the office are wonderful easy to talk to and always willing to help us out."
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Gene Schur

June 7, 2019

5  out of  5
rating by Gene Schur
"I have been with many other insurance companies. Shane at State Farm has bundled all of my combined insurances into one and has protected me with a lower rate. I highly recommend Shane at State Farm insurance for any and all of your insurance needs. Get a quote and it may be your destination."
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Jeremy

June 7, 2019

5  out of  5
rating by Jeremy
"Always respectful and prompt in getting back to me with any questions I had."
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Kaitlin Ball

June 2, 2019

5  out of  5
rating by Kaitlin Ball
"Great agent!"
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Mike Snell

November 14, 2018

5  out of  5
rating by Mike Snell
"Tiffany is the best knows the insurance business very well."
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D R

July 29, 2018

5  out of  5
rating by D R
"Hands down Shayne is the best agent I ever had in 30 year's if you need anything I strongly recommend him from financial to renters to loans he is the man👍👍👍👍👍"